Village Yoga & Pilates- Reverse Mono White

FREQUENTLY ASKED QUESTIONS

Getting started

Can I try a class for free?

We don't offer free trial classes, but our intro offers are the best way to try us out. Get 30 days of unlimited Reformer, Yoga, Mat Pilates and Qi Gong for $159, or 30 days of unlimited Yoga, Mat Pilates and Qi Gong for $99. And if you move straight onto an annual membership, we'll take the cost of your intro off the price.

See our intro offers

Can I come and check out the studios?

Absolutely, we'd love to show you around. We're not staffed all day though, so please message Kat to arrange a time to meet, by SMS on 0483 903 633 or email at hello@villageyogacoolum.com.au.

Where are you?

We're in the only first floor section of Coolum Park Shopping Centre, 21 South Coolum Road, Coolum Beach (the centre with Woolworths). There's loads of parking year round, and you can reach the first floor via the laneway between the vet surgery and Coolum Radiology.

Which class should I start with?

If you're new to yoga, a Slow Flow, Gentle Flow or Yin class is a lovely place to start. Reformer Pilates welcomes beginners too, and our teachers will guide you through the equipment and offer options throughout. Not sure? Send us a message and we'll point you in the right direction.

Do I have to do an induction class for Reformer?

No. Our studio is small and our teachers are amazing, so you'll be well looked after from your very first class. Just come 15 minutes early to get familiar with the room and the reformer.

Can I book a private class to start off with?

Yes, absolutely. Just reach out to Kat and let her know what you're looking for, and she'll find a teacher and time to suit you.

What's the difference between Reformer and Mat Pilates?

Reformer Pilates uses a spring-loaded machine that supports, guides and adds resistance to your movement. In Mat Pilates there's no machine to help, so your own body weight and core do all the work, which makes it a great strength builder in its own right. Both are taught slowly, with control and plenty of options, and they complement each other beautifully.

Do you offer strength or weights classes?

Yes. Our Full Body Strength Reformer classes use heavy springs and hand weights up to 10kg. In the Mat Studio, you can add wrist and ankle weights to any class, and we have a large range of hand weights for Mat Pilates.

See the class schedule

I'm not flexible or fit. Can I still come?

Yes. Our classes suit all bodies, ages and abilities. You'll move at your own pace, our teachers will offer options throughout, and flexibility and strength come with practice.

Is there a minimum age?

The minimum age for Yoga is 14. For Reformer Pilates it's 16, though we're happy to consider 14 to 16 year olds on application, so just get in touch.

Booking and classes

Do I have to book online?

We really encourage you to book online through the Momence app or our website. Classes, especially Reformer, often fill up, so you may be turned away if a class is full, and everyone needs to sign a waiver before their first class, which is done when you book online. We do accept cash, but we don't keep change on hand.

See the class schedule

What if I need to cancel a class?

Bookings and cancellations are all self-managed through the Momence app. Cancel up to 2 hours before class and you'll keep your credit. Late cancellations and no-shows use up the class, and repeated late cancellations or no-shows may incur a $10 fee. If a class is full, you can join the waitlist in Momence and you'll be in line if a spot opens up.

When should I arrive?

Please arrive 5 to 15 minutes before class, as our classes start and finish on time. If it's your first Reformer class, come 15 minutes early so you can get familiar with the room and the reformer.

What if I'm running late?

Once class has started, we can't let late arrivals join, for safety and out of respect for others. You'll need to book into another class.

What should I wear and bring to a Mat Studio class?

Wear comfortable clothing you can move and sit cross-legged in, and bring a water bottle. You're welcome to bring your own mat, but studio mats are available, and of course all other props are provided. We have a very extensive range.

What do I need for Reformer Pilates?

Grip socks, comfortable clothing you can move in and a water bottle. Grip socks are a safety and hygiene requirement in the Reformer studio, so please bring your own. If you don't have any, you can buy a pair in the studio.

Do you have screens in the Reformer studio?

No. There are no mirrors, screens or loud music, and no more than 10 people per class. Instead you'll find expert teachers who'll get to know you and your body, and a whole lot of fun.

Packs and memberships

When does my pack or membership start?

All packs, intro offers and memberships start from your first class, not the day you buy them, so you can buy now and start when it suits you.

Can I pause my membership during the minimum commitment period?

Yes. 3 month memberships can be paused once per renewal for 7 days. Annual memberships can be paused for up to 6 weeks in total (minimum 7 days at a time). Weekly memberships can be paused for 7 days or more at a time. Your minimum commitment end date moves out by the length of your pause.

How do I pause my membership?

Just send us an SMS or an in-app message through Momence and let us know the dates you'll be away.

What if I get sick or injured?

Life happens. Send Kat a message and we'll work out what we can do to suit your situation.

What if I want to cancel my membership?

Once your minimum commitment period is over (12 weeks for weekly memberships, 26 weeks for 3 month memberships), you can cancel any time through the Momence app. No notice is needed.

Can I share my pack?

Our 50 Class Pack can be shared with one immediate family member. Just message Kat with their details and she'll set it up for you. Other packs can't be shared.

Do you offer student, seniors or children's pricing?

We don't offer concession pricing, but there are a couple of ways to keep things affordable. Teens aged 14 to 16 can join a parent's weekly, 3 month or annual membership in the Mat Studio for free, and our 50 Class Pack brings classes down to $21 each, and it can be shared with one immediate family member.

See all pricing

Bringing your teen

Can I bring my child to class?

Yes, from age 14. If you have a weekly, 3 month or annual membership, your 14 to 16 year old can join you in any Mat Studio class (Yoga, Mat Pilates and Qi Gong) for free. To set it up, add a child account to your profile in Momence, then send us an SMS or in-app message asking us to share your membership with them.

For Reformer Pilates, teens aged 14 to 16 are considered on application. Once approved, add a child account in Momence and purchase a separate pass for them, as everyone in the Reformer studio needs their own pass.

Still have a question? Send Kat an SMS on 0483 903 633 or email hello@villageyogacoolum.com.au and we'll get back to you.

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